Privacy Policy
TOPO MATH LEARNING CENTRE ETOBICOKE INC
TOPO MATH LEARNING CENTRE ETOBICOKE INC. (“TOPO MATH”, “we”, “our”, “us”) is an Ontario corporation providing math education programs for children and teens. Protecting your personal information is one of our core responsibilities. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.
This Privacy Policy explains how we collect, use, disclose, and protect personal information.
1. Accountability
We have appointed a Privacy Officer, responsible for ensuring compliance with this policy. All staff who handle personal information receive training and follow internal procedures designed to maintain privacy and security.
We ensure that any third-party service providers (software platforms, payment processors, etc.) use appropriate safeguards and provide a comparable level of protection.
2. Identifying Purposes
We collect personal information only for purposes related to operating our programs, including:
Student assessment and placement
Instruction, progress tracking, and communication with parents
Safety and security of students
Scheduling and center operations
Payments and billing
Providing information about our programs
Improving curriculum and teaching quality
Complying with legal and administrative requirements
We identify the purpose of collection at or before the time information is gathered.
3. Consent
We collect, use, and disclose personal information only with your consent, except where permitted by law. Consent may be express (written or verbal) or implied (providing information to register for a program).
You may withdraw your consent at any time, subject to legal or contractual restrictions. We will explain how withdrawal may affect your child’s enrollment or our ability to provide services.
We do not collect sensitive information (health, ethnicity, etc.) without explicit permission, unless required by law.
4. Limiting Collection
We collect only the personal information needed for the purposes described above. Information is collected fairly, openly, and lawfully.
Examples may include:
Student name and age
Parent/guardian contact information
Assessment results
Lesson attendance
Progress notes
Emergency contact information
5. Limiting Use, Disclosure, and Retention
We use personal information only for the purposes for which it was collected, except with additional consent or as required by law.
We may share information with trusted third-party providers who assist with educational software, scheduling, billing, or communication systems — but only with safeguards in place.
We retain personal information only for as long as necessary to fulfill operational, legal, or financial requirements, and then securely destroy it.
6. Accuracy
We make reasonable efforts to ensure personal information is accurate, complete, and up-to-date for its intended use.
Parents/guardians may request corrections at any time.
7. Safeguards
We protect personal information using physical, administrative, and technological safeguards appropriate to the level of sensitivity.
Examples include:
Secure storage of student files
Password-protected systems
Limited staff access (“need to know” basis)
Staff training on privacy obligations
We destroy personal information securely when no longer required.
8. Openness
This policy is available on our website and at our learning centre. We can provide additional information upon request, including:
How to contact our Privacy Officer
What types of personal information we hold
How your information is used
How to request access or corrections
9. Individual Access
Upon written request, you may access your personal information, understand how it has been used, and to whom it has been disclosed. We will respond within 30 days, as required by law.
If you identify inaccuracies, we will amend the information and notify relevant third parties if appropriate.
10: Challenging Compliance
Questions, concerns, or complaints about our privacy practices may be directed to:
Privacy Officer
TOPO MATH LEARNING CENTRE ETOBICOKE INC.
10 Plastics Ave
Etobicoke, ON
Email: info@topomath.ca
We will investigate all complaints and take corrective action if required.
Effective Date
Date Adopted: 2026 - 01-02